1. Cancellation of Digital Products (eBooks):
- Cancellation of digital products, including eBooks, is not typically possible once the purchase is complete. As digital products are delivered instantly upon purchase, we cannot halt the delivery process.
2. Cancellation of Physical Products:
- If you wish to cancel a purchase of a physical product, please contact our support team at email@example.com as soon as possible. We will make every effort to accommodate your request if the product has not been shipped. If the item has already been dispatched, our standard Return Policy will apply.
3. Refunds for Digital Products (eBooks):
- Refunds for digital products are issued at our discretion and will be considered under the following circumstances:
- Technical issues that prevent access to the product despite reasonable attempts to resolve the issue with our support team.
- Duplicate purchases.
- To request a refund for a digital product, please contact firstname.lastname@example.org within 2 days of the purchase date, providing details about the issue.
4. Refunds for Physical Products:
- Refunds for physical products are subject to our Return Policy. Please refer to the Return Policy for detailed information on returning physical products.
5. Processing Time for Refunds:
- Refunds, when approved, will be processed within 7 business days. The time it takes for the refund to appear in your account may vary depending on your payment method.
6. Return Shipping Costs:
- For returns of physical products, the customer is responsible for the cost of return shipping unless the return is due to an error on our part or a defective product.
7. Changes to the Cancellation and Refund Policy:
- We reserve the right to update and modify our Cancellation and Refund Policy without prior notice. Any changes will be effective immediately upon posting on the website.
By making a purchase on TourismBharat, you agree to adhere to this Cancellation and Refund Policy. If you have any questions or concerns, please contact email@example.com.
Thank you for choosing TourismBharat!